Privacy Policy

Synced.pro by Digital Product Labs Inc.
Munibhairab Marg, 44600 Kathmandu, Nepal

Digital Product Labs Inc. respects the privacy of its clients and website visitors. This privacy policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use the services and informs you about your privacy rights and how the law protects you.

We use your data to provide and improve the service. By using our services, you agree to the collection and use of information in accordance with this privacy policy. This policy will be updated from time to time, with notifications displayed on our website. The website https://synced.pro/ is accessible across multiple devices, and this privacy policy applies to all such access.

Disclaimer: ‘Amazon’ and its logo are trademarks of Amazon.com, Inc. This app uses the Amazon API but is not affiliated with or endorsed by Amazon.com, Inc.

What Information Do We Collect?

Device Information
When you visit the site, we automatically collect information about your device, such as:

  • Web browser, IP address, and time zone
  • Cookies installed on your device
  • Pages you visit, referring websites, and interaction data

This information, collectively referred to as “device information,” is used to improve the service.
We collect device information using:

  • Cookies: Data files placed on your device with unique identifiers. Visit http://www.allaboutcookies.org
  • Log Files: Track actions, including IP address, browser type, and timestamps
  • Web Beacons, Tags, Pixels: Record browsing behavior for analytics and support.
  • Server Environment and Site Settings: Help resolve technical issues.
  • Product Data:Sync data between Amazon and Shopify for inventory, orders, and product feed management.

Order Information
When you make or attempt a purchase through the site, we collect:

  • Name, billing/shipping address, payment details, email, and phone number.
  • Data from customer surveys or affiliate programs as part of our legitimate business operations.

Business Information
Includes e-commerce store data, such as products listed on Amazon or Shopify, and associated business emails.

How Do We Use Your Personal Information?

Order Information

  • Process payments, manage shipping, and provide invoices.
  • Communicate about orders and account activity.
  • Detect fraud and security risks.
  • Improve user experience through targeted promotions and product updates.

Device Information

  • Screen for fraud and improve site performance.
  • Optimize the site using analytics and ad performance data.

Business Informationn

  • Sync product data between Amazon and Shopify stores.
  • Provide inventory management and real-time order synchronization.

Sharing Your Personal Information
We share personal information with third parties to support service delivery. These include:

  • Google Analytics: Understand user behavior. Learn more or opt-out
  • Facebook Pixel: Enhance ad targeting. Learn more or opt-out
  • Hotjar: Analyze user trends and diagnose issues. Opt-out here.
  • Email Services: We may use Mailchimp or similar services to send communications.

We may also share your data to comply with legal obligations or protect our rights.

Data Transfer and Retention

  • Data synced from Shopify to Amazon via our cloud system is transferred using secure HTTPS and TLS v1.2.
  • For Amazon, AWS-provided encryption ensures secure data handling.
  • Data is retained until it is deemed unnecessary or a deletion request is made.

Your Rights

  • Opt-out of communications: Email us at hello@dpl.company.
  • Update or delete information: Send requests to hello@dpl.company.
  • Data portability: Download business data from our cloud system.
  • Right to be forgotten: Request deletion of your business data.

Behavioral Advertising

We use personal data for targeted advertisements. Learn more about opting out via the Network Advertising Initiative.

Updates to This Policy

This privacy policy is subject to periodic updates. Continued use of our services implies consent to these changes.

For inquiries, contact us at hello@dpl.company.